Privacy Policy
Last Updated: August 2026
Welcome to Red Light Beauty Tech.
Protecting your privacy and safeguarding your personal information is one of our highest priorities. We are committed to handling your data responsibly, securely, and transparently while complying with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant privacy laws where applicable.
This Privacy Policy explains:
- What personal information we collect.
- Why we collect it.
- How we use your information.
- Who we may share it with.
- How we protect your data.
- Your privacy rights.
- How you can contact us regarding your personal information.
By accessing our website, creating an account, placing an order, subscribing to our newsletter, or otherwise interacting with Red Light Beauty Tech, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy applies only to information collected through our website and does not apply to third-party websites that may be linked from our website. We recommend reviewing the privacy policies of any external websites before providing personal information.
About Red Light Beauty Tech
Red Light Beauty Tech is an online retailer specialising in professional beauty devices, skincare products, LED light therapy equipment, radio frequency beauty devices, RF microneedling systems, laser beauty technology, dermal fillers (where legally permitted), and related beauty accessories.
Throughout this Privacy Policy:
- “Red Light Beauty Tech”
- “we”
- “our”
- “us”
refer to the owner and operator of this website.
The terms:
- “you”
- “your”
- “customer”
refer to any individual visiting or using our website.
Information We Collect
Depending on how you use our website, we may collect different categories of personal information.
Identity Information
Identity information may include:
- First name
- Last name
- Title
- Company name (where applicable)
This information helps us identify customers and process orders correctly.
Contact Information
We may collect contact details including:
- Email address
- Telephone number
- Billing address
- Delivery address
- Country
- Postcode
- Customer service enquiries
This information allows us to communicate with you regarding orders, deliveries, customer support, and other services.
Account Information
If you create an account on our website, we may collect:
- Username
- Encrypted password
- Login details
- Wishlist information
- Saved addresses
- Purchase preferences
Account information helps improve your shopping experience and allows faster checkout for future purchases.
Order and Transaction Information
When you place an order, we may collect information relating to your purchase, including:
- Products ordered
- Order number
- Order value
- Payment status
- Shipping method
- Delivery information
- Purchase history
- Returns information
This information allows us to process, fulfil, and manage your orders efficiently.
Communication Information
When you contact us, we may collect information contained within your communications.
Examples include:
- Customer support enquiries
- Emails
- Live chat conversations
- Contact forms
- Product enquiries
- Warranty requests
- Customer feedback
- Reviews submitted through our website
This information helps us improve our customer service and respond effectively to your enquiries.
Technical Information
When you browse our website, certain technical information may be collected automatically.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Time zone
- Website pages visited
- Referral source
- Website interactions
- Cookies
- Diagnostic information
Technical information helps us improve website performance, security, and user experience.
Marketing Preferences
If you choose to receive marketing communications, we may collect information relating to your preferences, including:
- Newsletter subscriptions
- Promotional email preferences
- Product interests
- Communication preferences
You may update or withdraw your marketing preferences at any time.
How We Collect Your Information
We collect personal information in several ways, including when you:
- Visit our website.
- Create a customer account.
- Place an order.
- Subscribe to our newsletter.
- Contact our customer support team.
- Submit a review.
- Complete a contact form.
- Participate in promotions or competitions.
- Interact with our marketing communications.
- Use cookies and similar technologies.
Some information is collected directly from you, while other information is collected automatically through your interaction with our website.
How We Use Your Personal Information
We only collect and process personal information where we have a lawful basis for doing so.
Depending on the circumstances, we may use your information to:
- Process and fulfil your orders.
- Deliver purchased products.
- Process payments.
- Provide customer support.
- Respond to enquiries.
- Manage customer accounts.
- Improve website functionality.
- Personalise your shopping experience.
- Prevent fraud and maintain website security.
- Comply with legal obligations.
- Send service-related communications.
- Improve our products and services.
- Analyse website performance.
- Send promotional communications where you have given consent or where otherwise permitted by law.
We will only use your personal information for the purposes for which it was collected or for compatible purposes permitted by applicable law.
Lawful Basis for Processing
Under UK data protection legislation, we process personal information using one or more lawful bases, including:
Contractual Necessity
We process information when it is necessary to fulfil an order, provide customer services, or perform our contractual obligations.
Legal Obligations
Certain information may be processed to comply with legal requirements, including tax, accounting, fraud prevention, and consumer protection obligations.
Legitimate Interests
We may process personal information where it is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.
Examples include:
- Improving website performance.
- Preventing fraud.
- Enhancing customer service.
- Analysing website usage.
- Maintaining website security.
Consent
Where required by law, we will request your consent before:
- Sending marketing communications.
- Using certain cookies.
- Processing information for specific promotional activities.
You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
2. Who We Share Your Personal Information With
Red Light Beauty Tech respects your privacy and does not sell your personal information to third parties.
However, in order to operate our business and provide our services, we may share limited personal information with carefully selected third parties where necessary.
These may include:
- Payment service providers
- Shipping and delivery partners
- Website hosting providers
- Customer support platforms
- Analytics providers
- Marketing service providers
- IT and security providers
- Professional advisers
- Government authorities where legally required
Every third party that processes personal information on our behalf is expected to protect your information appropriately and comply with applicable data protection legislation.
Payment Providers
When you purchase products from Red Light Beauty Tech, your payment information is processed securely by trusted third-party payment providers.
Depending on the payment method you choose, payment providers may process information such as:
- Name
- Billing address
- Email address
- Order amount
- Payment details
- Transaction reference
We do not store your complete credit or debit card information on our website.
Payment providers process payment information in accordance with their own privacy policies and security standards.
Delivery and Logistics Partners
To deliver your order successfully, we may share relevant delivery information with our courier and logistics partners.
This information may include:
- Customer name
- Delivery address
- Telephone number
- Email address
- Order details
Delivery partners use this information only for purposes relating to the collection, transportation, tracking, and delivery of your order.
Website Service Providers
We work with trusted technology providers who help us operate our website and online store.
These providers may assist with:
- Website hosting
- Website security
- Performance monitoring
- Technical maintenance
- Cloud storage
- Website backups
These providers only receive information necessary to perform their contracted services.
Customer Support Services
When you contact our customer support team, your enquiry may be processed using customer service platforms that assist us with:
- Live chat
- Email support
- Ticket management
- Customer communication
- Order assistance
Information submitted through these services is handled securely and used solely for customer support purposes.
Analytics Providers
To better understand how visitors interact with our website, we may use website analytics services.
Analytics tools may collect information such as:
- Website visits
- Device type
- Browser type
- Country
- Pages viewed
- Session duration
- Website performance
- Navigation behaviour
This information helps us improve:
- Website usability
- Customer experience
- Product presentation
- Website speed
- Overall website performance
Where required by law, analytics cookies are only used after obtaining your consent.
Marketing Communications
If you subscribe to our newsletter or choose to receive marketing communications, we may use your personal information to send:
- Product updates
- Promotional offers
- Exclusive discounts
- Beauty industry news
- Educational content
- New product launches
Marketing communications may be delivered by:
- SMS (where available)
- Website notifications
- Other communication methods you have chosen
You may unsubscribe from marketing communications at any time by:
- Clicking the unsubscribe link in our emails.
- Updating your account preferences.
- Contacting our customer support team.
Even if you opt out of marketing communications, we may still contact you regarding:
- Order confirmations
- Shipping updates
- Returns
- Warranty information
- Security notifications
- Important service announcements
Personalised Advertising
With your permission, we may use certain information to help display advertisements that are more relevant to your interests.
Advertising may appear on:
- Search engines
- Social media platforms
- Partner websites
- Display advertising networks
These advertisements may be based on:
- Products viewed
- Website activity
- Shopping preferences
- Previous purchases
You can manage advertising preferences through your browser settings, cookie preferences, or the relevant advertising platform.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences.
- Maintain shopping cart functionality.
- Improve website performance.
- Analyse website traffic.
- Measure marketing effectiveness.
- Improve security.
- Personalise your browsing experience.
Detailed information about our use of cookies can be found in our Cookie Policy.
International Data Transfers
As part of operating an international online business, some service providers we use may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place to protect your data.
These safeguards may include:
- Data processing agreements.
- Standard contractual clauses.
- Transfers to countries recognised as providing adequate levels of data protection.
- Other safeguards permitted under applicable data protection legislation.
Regardless of where your information is processed, we remain committed to protecting your personal information.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with legal obligations.
The length of time information is retained depends on the type of information involved.
Examples include:
- Customer account information
- Order history
- Tax and accounting records
- Customer support communications
- Marketing preferences
- Website analytics information
When personal information is no longer required, we securely delete, anonymise, or otherwise dispose of it using appropriate security measures.
Why We Retain Your Information
We may retain information in order to:
- Complete customer orders.
- Provide warranty support.
- Process refunds and returns.
- Maintain accounting records.
- Comply with legal obligations.
- Resolve disputes.
- Prevent fraud.
- Improve customer service.
- Protect our legal rights.
We regularly review the information we hold and remove personal data when it is no longer required.
Data Security
Protecting your personal information is extremely important to Red Light Beauty Tech.
We implement appropriate technical, organisational, and administrative security measures designed to safeguard your personal information against:
- Unauthorised access
- Accidental loss
- Misuse
- Alteration
- Disclosure
- Destruction
Our website uses secure technologies to help protect customer information during transmission and storage.
Security measures may include:
- SSL (Secure Socket Layer) encryption
- Secure payment processing
- Password protection
- Restricted staff access
- Firewall protection
- Security monitoring
- Website updates and maintenance
Although we take reasonable precautions to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
For this reason, while we work hard to protect your personal information, we cannot guarantee absolute security.
Children’s Privacy
Red Light Beauty Tech is intended for adults purchasing professional beauty equipment and skincare products.
Our website is not designed for children, and we do not knowingly collect personal information from anyone under the age of 16 years.
If we become aware that personal information has been collected from a child without appropriate parental consent where required, we will take reasonable steps to delete that information promptly.
Parents or guardians who believe a child has provided personal information should contact us so we can investigate and take appropriate action.
Your Privacy Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information.
These rights may include:
- The right to access your personal information.
- The right to correct inaccurate information.
- The right to request deletion of your personal information.
- The right to restrict certain processing activities.
- The right to object to certain processing.
- The right to withdraw consent where processing is based on consent.
- The right to request a copy of your personal information.
- The right to request the transfer of your information where applicable.
We will respond to privacy requests within the timeframes required by applicable law.
Accessing Your Information
You may request confirmation of whether we hold personal information about you.
Where applicable, you may also request a copy of the personal information we hold.
Before providing personal information, we may request additional information to verify your identity and protect your privacy.
Correcting Your Information
We aim to keep personal information accurate and up to date.
If you believe any information we hold is inaccurate or incomplete, please contact us.
We will review your request and, where appropriate, update or correct your information promptly.
Requesting Deletion
In certain circumstances, you may request that we delete your personal information.
Examples include where:
- Your information is no longer required.
- You withdraw consent.
- Processing is no longer lawful.
- Applicable law requires deletion.
Please note that we may retain certain information where required to comply with legal, tax, accounting, fraud prevention, warranty, or regulatory obligations.
Restricting Processing
You may ask us to temporarily restrict the processing of your personal information in certain situations, including where:
- You believe the information is inaccurate.
- You have objected to processing.
- Processing may be unlawful.
- You require the information for legal claims.
During any restriction period, we will continue to store your information where legally permitted but will limit further processing where appropriate.
Objecting to Processing
You have the right to object to certain processing activities based on our legitimate interests.
Where you exercise this right, we will carefully consider your request.
Unless we have compelling legal grounds to continue processing your information, we will stop processing the affected personal data.
Data Portability
Where applicable, you may request a copy of certain personal information in a structured, commonly used, and machine-readable format.
Where technically feasible and legally applicable, you may also request that this information be transferred directly to another service provider.
Withdrawing Consent
Where processing is based upon your consent, you may withdraw that consent at any time.
Examples include:
- Marketing emails.
- Newsletter subscriptions.
- Promotional communications.
- Non-essential cookies.
Withdrawing consent will not affect processing carried out before your request was received.
Marketing Preferences
We only send promotional communications where permitted by law.
If you no longer wish to receive marketing messages from Red Light Beauty Tech, you may:
- Click the unsubscribe link contained in our emails.
- Update your communication preferences in your account.
- Contact our customer support team.
Please note that even after opting out of marketing communications, we may still send important service-related messages regarding:
- Orders
- Deliveries
- Returns
- Warranty claims
- Security notifications
- Account administration
Cookies
Our website uses cookies and similar technologies to improve functionality and enhance your browsing experience.
Cookies help us:
- Remember your preferences.
- Maintain secure login sessions.
- Improve website performance.
- Analyse visitor behaviour.
- Personalise website content.
- Support marketing activities where permitted.
Further information can be found in our dedicated Cookie Policy.
Complaints
We hope to resolve any privacy concerns promptly and fairly.
If you have questions regarding how we process your personal information, we encourage you to contact us first so we can investigate and respond appropriately.
If you believe your personal information has not been handled in accordance with applicable data protection legislation, you may also have the right to lodge a complaint with the relevant supervisory authority responsible for data protection in your jurisdiction.
Contact Us
If you have any questions about this Privacy Policy or how Red Light Beauty Tech collects, uses, stores, or protects your personal information, please contact us using the details available on our Contact Us page.
Our customer support team can assist with enquiries relating to:
- Your personal information
- Privacy requests
- Account information
- Marketing preferences
- Order information
- Data protection enquiries
- General customer support
We will respond to privacy-related requests as promptly as reasonably possible and in accordance with applicable data protection legislation.
International Customers
Red Light Beauty Tech supplies products to customers in the United Kingdom, Europe, and other international locations.
If you access or purchase products from outside the United Kingdom, your personal information may be processed in accordance with this Privacy Policy and applicable data protection laws.
Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place to protect your information.
These safeguards may include:
- Secure data processing agreements.
- Approved international transfer mechanisms.
- Technical and organisational security measures.
- Compliance with applicable privacy legislation.
We are committed to maintaining high standards of data protection regardless of where our customers are located.
Third-Party Websites
Our website may contain links to third-party websites for your convenience.
These websites operate independently from Red Light Beauty Tech and have their own privacy policies and data protection practices.
We are not responsible for:
- Third-party website content.
- Privacy practices.
- Cookie policies.
- Security measures.
- Information collected by external websites.
We encourage you to review the privacy policies of any third-party websites before submitting personal information.
Data Accuracy
We aim to ensure that the personal information we hold is accurate, complete, and up to date.
However, maintaining accurate information also depends on the information provided by our customers.
If your personal details change, such as your:
- Name
- Email address
- Telephone number
- Billing address
- Delivery address
please update your account or contact our customer support team so we can keep our records accurate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes in legislation.
- Improvements to our services.
- New website features.
- Updated business practices.
- Security enhancements.
- New technologies.
- Changes to our products or services.
When significant changes are made, the revised Privacy Policy will be published on this page together with the updated revision date.
We encourage customers to review this page periodically to stay informed about how we protect personal information.
Continued use of our website after any updates become effective constitutes acceptance of the revised Privacy Policy.
Your Privacy Matters
At Red Light Beauty Tech, protecting customer privacy is one of our core responsibilities.
We are committed to:
- Respecting your privacy.
- Protecting your personal information.
- Operating transparently.
- Maintaining secure systems.
- Complying with applicable privacy legislation.
- Continually improving our data protection practices.
Whether you are purchasing professional beauty devices, LED light therapy equipment, skincare products, radio frequency machines, RF microneedling systems, or related beauty technology, you can shop with confidence knowing that we are committed to handling your information responsibly.
Final Statement
Thank you for visiting Red Light Beauty Tech.
We appreciate the trust you place in us when purchasing professional beauty devices and skincare products. We are committed to maintaining the highest standards of privacy, security, and transparency while providing an excellent online shopping experience.
If you have any questions regarding this Privacy Policy or how we process your personal information, please do not hesitate to contact our customer support team.
By continuing to use our website, you acknowledge that you have read, understood, and accepted this Privacy Policy.